What is snagging?

You’ve probably heard this term many times especially if this isn’t your first rodeo. A snag is essentially a small defect in your build. A vast majority of new builds will get them; it isn’t necessarily about the quality of your build (although severe snagging can be down to poor workmanship). When homes are built, they need to ‘settle’ and during this time, ‘snags’ might appear.

Having said that, snags can also appear from knocks, poor fitting, scratches etc. Paul and Page have a guarantee that we will personally ensure that all snags are fixed to both our satisfaction and yours. You might be buying a new build from us, but that doesn’t mean that we compromise on quality. In fact, if anything, we have such high standards for ourselves that we wouldn’t agree to sign off on a build until everyone is satisfied.

Your build will need to pass all building control regulations, to ensure that it is structurally sound, but any cosmetic defects will be down to your housebuilder. If there is anything that you find in your build, make a list, take it to your housebuilder and don’t sign off until all ‘snags’ have been rectified. This usually doesn’t take too long; it is generally just a case of correcting anything that needs doing. Paul and Page will NEVER leave you stranded. Part of our promise is to ensure that you’re completely satisfied with your home. We know how important the snagging process is and we know that it can be really stressful. We’re here to make sure everything is smooth sailing and we deliver on our promise of a ‘happy ever after’. Whether you’re buying a home with us, or whether we’re working on a project of yours, an extension or renovation, our promise is the same.

When you’re going around your home to check that you’re happy with the finish it is always a good idea to bring a notepad and pen, your phone for pictures, and a checklist. Here is a good free checklist that you can use as a basis if you so wish http://www.nhbcnewhomes.co.uk/moving-homes/new-home-snagging-checklist/ Housebuilders shouldn’t have a problem with fixing any issues you have; good ones shouldn’t at least. Don’t be afraid to speak up, I know we would rather our customers give us their honest views so we can fix anything that they’re not happy with.

If you have any questions, please ask. We will endeavour to answer them directly or even write a specific post dedicated to giving you as much information as possible. We love to hear from you and we love to share our knowledge and experience.

Home building isn’t just about providing bricks and mortar, it is about providing a happy experience, a lifestyle and a future.